My Heartfelt Appreciation to UBA

My Heartfelt Appreciation to UBA - NoCV

I just wanted to appreciate UBA because this is the third straight year that they have been the first to wish me a “Happy Birthday.” It really shows that they treat both their rich and poor customers the same way. As at the time the happy birthday message came in, I had only 8,142.22 Naira in my account. Yet the CEO still stayed up late till exactly 12 midnight just to compose a happy birthday message and personally send it to me. That kind of attention and commitment deserves to be celebrated. I now fully understand why UBA keeps winning “The Best Bank” award every single year. Some vendors who are not even half as rich as the UBA CEO still discriminate against their poorer customers, forgetting that even if we can’t afford their products now, our referrals and goodwill go a long way. UBA, you’ve earned my respect. You’ve shown that genuine customer service is not about the account balance but about the relationship. Are there other UBA customers here who also received a message from the CEO, or am I the only one the CEO treats specially?

Share your story

My Side Of The Story

Episode 5

My Side of the Story (Tailor) : Yes, she brought her clothes and money, but what she didn’t say is that she came very late in the evening on Monday, expecting me to deliver by Thursday. That’s just three working days. Most clients don’t understand how much work goes into sewing, especially whe .... read more

Episode 1

My Side of the Story (Photographer): I know she’s angry, but she’s not telling the full truth. First of all, the location of the party was changed last minute, and she didn’t inform me early enough. I was already set to go to the first venue before she called to say it had moved somewhere els .... read more

Episode 10

My Side of the Story : My sister talks like I chose this path out of stupidity. She doesn’t know how much I suffered trying to fit into the “accountant” box. I worked in two firms after NYSC, one paid me ?60,000, the other ?80,000 and I was still broke every month. I was working like a robot, .... read more

Episode 9

My Side of the Story : First of all, I’m not one of those “Instagram tailors” that people insult anyhow. I take my work seriously. This particular client brought her fabric very late. She came on a Friday evening and said she needed it “by next week,” not even realizing that was just five .... read more

Episode 8

My Side of the Story : Pastor means well, I know that. But I’m not turning away from God. I’m just trying to live out my purpose in a different way. Since I was a child, I’ve loved storytelling. Acting gives me life in a way nothing else does. I believe that even in secular movies, one can sti .... read more

Episode 7

My Side of the Story : When my aunt said that to me, I felt so hurt. I know jobs are hard to come by, but my hijab is not just fashion, it is part of who I am. Removing it feels like stripping away my identity just to please people. If they are telling me to take it off now just to get the job, what .... read more

Episode 2

My Side of the Story: I know my madam has painted me black already, but let me talk my own. I didn’t steal anything. The wig she’s talking about, I only took it because she has refused to pay me my full salary for two months. I’ve been managing myself with nothing. Sometimes I come to the salo .... read more

Episode 4

My Side of the Story : I know my father means well, but he doesn’t understand me. Music is not just a hobby, it is my life. All through university, I was performing at shows, writing songs, and even earning small money from it. Whenever I try to explain, he says I am being stubborn and unrealistic .... read more

Episode 6

My Side of the Story : Yes, I did some freelance work while at the office, but it’s not because I don’t value my job. The truth is that the salary cannot even cover my transport and feeding, let alone rent. I studied graphics design in school, and while I appreciate the company giving me a chanc .... read more

Episode 3

My Side of the Story : When she first came to my office to apply, I was very clear with her. I told her directly that I have a strict rule in my company, no female staff is allowed to get pregnant until they have served at least four years. The reason is that my business relies heavily on consistenc .... read more

What's Cooking

Date